Privacy Policy

Effective Date: March 1, 2025
Last Updated: March 5, 2025

1. Introduction

Welcome to Chico Anime & Pop Expo (CAP-EX)! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.ChicoCAPEX.com (the “Website”).

By using our Website, purchasing tickets, signing up as a vendor, or interacting with us, you agree to this policy.

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2. Information We Collect

We may collect the following types of personal information:

• Directly Provided Information
  • Name, email address, and phone number (when you contact us, sign up as a vendor, or purchase tickets).
  • Payment details (processed securely through TicketSpice, we do not store payment info).
• Automatically Collected Information
  • IP addresses, browser type, and device information (via analytics tools like Google Analytics).
  • Cookies and tracking technologies (to improve your website experience).
• Third-Party Data
  • If you engage with our social media pages, those platforms (e.g., Facebook, Instagram) may collect data based on their own privacy policies.

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3. How We Use Your Information

We use your information for the following purposes:

✅ Event Management: To process ticket purchases, vendor applications, and event-related inquiries.
✅ Communication: To send updates, confirmations, and event-related information.
✅ Marketing & Promotions: To share event announcements, promotions, and news (you can opt out anytime).
✅ Website Improvement: To analyze traffic and enhance user experience.

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4. How We Protect Your Information

We take data security seriously and implement measures to protect your personal information. However, no online data transmission is 100% secure.

• Payment data is processed securely via TicketSpice.
• We do not sell or share your data with third parties for advertising purposes.
• We use SSL encryption and industry-standard security practices.

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5. Third-Party Services

We may use third-party services such as:

• TicketSpice (for ticket sales)
• Google Forms (for vendor applications)
• Social Media Platforms (for engagement & marketing)

These platforms have their own privacy policies, and we encourage you to review them.

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6. Cookies & Tracking

Our website may use cookies for:

• Improving site functionality
• Analyzing visitor traffic
• Enhancing user experience

You can control cookies through your browser settings.

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7. Your Rights & Choices

You have the right to:

• Request access to the data we store about you.
• Request deletion of your personal information (except required business records).
• Opt out of marketing emails at any time.

To exercise your rights, contact us at [email protected]

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8. Contact Us

For any questions about this Privacy Policy, contact:
📧 Email: [email protected]
🌐 Website: www.ChicoCAPEX.com